Privacy Policy

Effective Date: January 1, 2026

At Paone Electric Ltd. ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

This Privacy Policy explains how we collect, use, disclose, and safeguard the limited personal information we gather through our website at www.paoneelectric.com.

1. Information We Collect

We only collect personal information that you voluntarily provide to us, such as when you contact us via a contact form, email, or other inquiry method. This may include:

  • Name

  • Email address

  • Phone number

  • Any other details you include in your message (e.g., a brief description of your needs)

We do not collect personal information automatically through cookies, tracking technologies, or analytics tools. We do not collect sensitive information such as financial details, health data, or government-issued identifiers unless it becomes necessary for providing our services and you explicitly provide it.

Business contact information used solely to contact you at your place of business is not considered personal information under PIPA.

2. How We Use Your Information

We use the contact information you provide only for the purposes for which it was collected, including:

  • Responding to your inquiries

  • Communicating with you about our services

  • Providing quotes, proposals, or information related to the services you are interested in

  • Delivering the services you request or purchase from us

We will not use your information for any other purpose without your consent, unless permitted or required by law.

3. How We Disclose Your Information

We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes.

We may disclose your information only in the following limited circumstances:

  • To service providers or contractors who assist us in operating our business (e.g., email hosting or website maintenance providers), under strict confidentiality agreements

  • As required by law, court order, or government authority

  • To protect our legal rights or in connection with a business transaction (such as a merger or sale of assets), where the recipient agrees to protect your information

If we transfer your information outside of British Columbia or Canada for processing, we take reasonable steps to ensure it receives comparable protection.

4. Consent

By submitting your contact information to us (e.g., through a form on our website), you consent to our collection, use, and disclosure of that information for the purposes described above.

You may withdraw your consent at any time by contacting us (see contact details below), subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide you with certain services or respond to your inquiries.

5. Safeguards and Retention

We protect your personal information with reasonable physical, organizational, and technological safeguards appropriate to the sensitivity of the information. These measures help prevent unauthorized access, disclosure, copying, use, or modification.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we securely destroy or anonymize it.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate or incomplete.

To make such a request, please contact us in writing (see below). We will respond within a reasonable time and may require you to verify your identity. There may be a minimal fee for access in some cases, which we will inform you about in advance.

7. Questions or Concerns

If you have any questions about this Privacy Policy, our practices, or wish to make a complaint or request regarding your personal information, please contact our Privacy Officer: info@paoneelectric.com

We will investigate and respond to your concern promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated effective date. We encourage you to review it periodically.

By continuing to use our website or provide us with your information after changes are posted, you consent to the updated policy.